Identity Proofing

After logging into the external portal, click on the person icon (dropdown menu) on the top right of the screen and select “My AccessDEQ”
Click on the “Settings” tile
Click on the “Identity-Proofing” tile
Click on the green “Get ID Proofed” button
Enter the requested information:
- Middle initial
- Phone number (home # recommended, or registered cell phone #)
- Address (home address is recommended)
- Last 4 digits of your social security number
- Date of birth
Click the “Submit” button
Once you hit “Submit”, the screen will refresh and after a short time will display whether the info you entered “exceeded” (passed) or "did not exceed (failed).

Purpose: The purpose of identity-proofing is to ensure that the person interacting electronically with NCDEQ is actually the person who says they are.
Partners: The identity-proofing component of NCDEQ's external portal is provided via an integration with EPA and their 3rd party partner Lexis-Nexis (LN).
How it works: LN uses information in publicly-available databases to check the information entered by the user in the identity-proofing screen. This includes the users first and last name, phone number, last 4 digits of their social security number, and address.
Why this is needed: Some NCDEQ programs require getting identity-proofed prior to being able to submit a permit application.

When entering information into the identity-proofing screen, make sure that you use formal names instead of nicknames. The system is going to check whatever you entered against names in databases where you may have used your formal given name and maiden name (instead of your nickname or married last name.
Make sure you use your home address and not a PO Box or work address
Make sure you enter the phone number you typically have used when filling out credit card and financial applications, bank info, mortgage documents, etc. This is usually a home phone number or registered cell phone, not a work number.

If for some reason the info you provided did not pass identity-proofing, it's probably related to a nickname, maiden name, or phone number entered. You can enter different info and try again.
If the fields are locked/not editable, please contact us with your info and details so that we can unlock your info and assist with this process.
Sometimes publicly-available information is erroneous. In those rare cases, you may have to submit data to NCDEQ manually. Please contact us for details on how to submit your data manually.