Frequently Asked Questions

Steps

If you forgot your password to the AccessDEQ portal, don’t worry, you can easily reset it.
To reset, go to the AccessDEQ portal, located at https://portal.deq.nc.gov, and click on the “Forgotten Password” link located just above the “Log-in” button
Enter the email address you used to register with the portal
Click on the “Send” button
If the email you entered exists in the system, an email will be sent to it that will include a password reset link
Go to your email inbox, and check for an email sent from our portal. The subject line of this email should display something like “North Carolina Access DEQ Password Changed”.
If you don’t see an email in your inbox after a few minutes, make sure you check your spam box before trying again
In the body of the email, you will see a link embedded in the “go to this page” text block. Click that link. Note that the link will expire after one hour, so you will need to do this before that amount of time lapses.
When the “Reset Password” page loads, enter your new password into the password field and then also into the “Repeat new password field”. When done, click on the “Save” button.
You can now log into the system using your new password

If you forgot your password to the AccessDEQ portal, don’t worry, you can easily reset it.
To reset, go to the AccessDEQ portal, located at https://portal.deq.nc.gov, and click on the “Forgotten Password” link located just above the “Log-in” button
Enter the email address you used to register with the portal
Click on the “Send” button
If the email you entered exists in the system, an email will be sent to it that will include a password reset link
Go to your email inbox, and check for an email sent from our portal. The subject line of this email should display something like “North Carolina Access DEQ Password Changed”.
If you don’t see an email in your inbox after a few minutes, make sure you check your spam box before trying again
In the body of the email, you will see a link embedded in the “go to this page” text block. Click that link. Note that the link will expire after one hour, so you will need to do this before that amount of time lapses.
When the “Reset Password” page loads, enter your new password into the password field and then also into the “Repeat new password field”. When done, click on the “Save” button.
You can now log into the system using your new password

If you forgot your password to the AccessDEQ portal, don’t worry, you can easily reset it.
To reset, go to the AccessDEQ portal, located at https://portal.deq.nc.gov, and click on the “Forgotten Password” link located just above the “Log-in” button
Enter the email address you used to register with the portal
Click on the “Send” button
If the email you entered exists in the system, an email will be sent to it that will include a password reset link
Go to your email inbox, and check for an email sent from our portal. The subject line of this email should display something like “North Carolina Access DEQ Password Changed”.
If you don’t see an email in your inbox after a few minutes, make sure you check your spam box before trying again
In the body of the email, you will see a link embedded in the “go to this page” text block. Click that link. Note that the link will expire after one hour, so you will need to do this before that amount of time lapses.
When the “Reset Password” page loads, enter your new password into the password field and then also into the “Repeat new password field”. When done, click on the “Save” button.
You can now log into the system using your new password

If you forgot your password to the AccessDEQ portal, don’t worry, you can easily reset it.
To reset, go to the AccessDEQ portal, located at https://portal.deq.nc.gov, and click on the “Forgotten Password” link located just above the “Log-in” button
Enter the email address you used to register with the portal
Click on the “Send” button
If the email you entered exists in the system, an email will be sent to it that will include a password reset link
Go to your email inbox, and check for an email sent from our portal. The subject line of this email should display something like “North Carolina Access DEQ Password Changed”.
If you don’t see an email in your inbox after a few minutes, make sure you check your spam box before trying again
In the body of the email, you will see a link embedded in the “go to this page” text block. Click that link. Note that the link will expire after one hour, so you will need to do this before that amount of time lapses.
When the “Reset Password” page loads, enter your new password into the password field and then also into the “Repeat new password field”. When done, click on the “Save” button.
You can now log into the system using your new password

If you forgot your password to the AccessDEQ portal, don’t worry, you can easily reset it.
To reset, go to the AccessDEQ portal, located at https://portal.deq.nc.gov, and click on the “Forgotten Password” link located just above the “Log-in” button
Enter the email address you used to register with the portal
Click on the “Send” button
If the email you entered exists in the system, an email will be sent to it that will include a password reset link
Go to your email inbox, and check for an email sent from our portal. The subject line of this email should display something like “North Carolina Access DEQ Password Changed”.
If you don’t see an email in your inbox after a few minutes, make sure you check your spam box before trying again
In the body of the email, you will see a link embedded in the “go to this page” text block. Click that link. Note that the link will expire after one hour, so you will need to do this before that amount of time lapses.
When the “Reset Password” page loads, enter your new password into the password field and then also into the “Repeat new password field”. When done, click on the “Save” button.
You can now log into the system using your new password