Frequently Asked Questions

Steps

If you forgot your password to the AccessDEQ portal, don’t worry, you can easily reset it.
To reset, go to the AccessDEQ portal, located at https://portal.deq.nc.gov, and click on the “Forgotten Password” link located just above the “Log-in” button
Enter the email address you used to register with the portal
Click on the “Send” button
If the email you entered exists in the system, an email will be sent to it that will include an activation code and a password reset link.
Check your inbox for an email sent from the address DoNotReply-DEQPermits@deq.nc.gov containing the activation code and a link to reset your password. The subject line will contain “North Carolina AccessDEQ – Password Reset Requested”.
If you don’t see an email in your inbox after a few minutes, make sure you check your spam box before trying again
In the body of the email, you will see an activation code and a link embedded in the “click here” text. Click that link.
When the “Reset Password” page loads, enter your activation code listed in the email. The screen will refresh and give you a password reset screen. Enter your new password into the password field and then also into the “Confirm New Password" field. When done, click on the “Submit” button.
You can now log into the system using your new password

If you forgot your password to the AccessDEQ portal, don’t worry, you can easily reset it.
To reset, go to the AccessDEQ portal, located at https://portal.deq.nc.gov, and click on the “Forgotten Password” link located just above the “Log-in” button
Enter the email address you used to register with the portal
Click on the “Send” button
If the email you entered exists in the system, an email will be sent to it that will include an activation code and a password reset link.
Check your inbox for an email sent from the address DoNotReply-DEQPermits@deq.nc.gov containing the activation code and a link to reset your password. The subject line will contain “North Carolina AccessDEQ – Password Reset Requested”.
If you don’t see an email in your inbox after a few minutes, make sure you check your spam box before trying again
In the body of the email, you will see an activation code and a link embedded in the “click here” text. Click that link.
When the “Reset Password” page loads, enter your activation code listed in the email. The screen will refresh and give you a password reset screen. Enter your new password into the password field and then also into the “Confirm New Password" field. When done, click on the “Submit” button.
You can now log into the system using your new password

If you forgot your password to the AccessDEQ portal, don’t worry, you can easily reset it.
To reset, go to the AccessDEQ portal, located at https://portal.deq.nc.gov, and click on the “Forgotten Password” link located just above the “Log-in” button
Enter the email address you used to register with the portal
Click on the “Send” button
If the email you entered exists in the system, an email will be sent to it that will include an activation code and a password reset link.
Check your inbox for an email sent from the address DoNotReply-DEQPermits@deq.nc.gov containing the activation code and a link to reset your password. The subject line will contain “North Carolina AccessDEQ – Password Reset Requested”.
If you don’t see an email in your inbox after a few minutes, make sure you check your spam box before trying again
In the body of the email, you will see an activation code and a link embedded in the “click here” text. Click that link.
When the “Reset Password” page loads, enter your activation code listed in the email. The screen will refresh and give you a password reset screen. Enter your new password into the password field and then also into the “Confirm New Password" field. When done, click on the “Submit” button.
You can now log into the system using your new password

If you forgot your password to the AccessDEQ portal, don’t worry, you can easily reset it.
To reset, go to the AccessDEQ portal, located at https://portal.deq.nc.gov, and click on the “Forgotten Password” link located just above the “Log-in” button
Enter the email address you used to register with the portal
Click on the “Send” button
If the email you entered exists in the system, an email will be sent to it that will include an activation code and a password reset link.
Check your inbox for an email sent from the address DoNotReply-DEQPermits@deq.nc.gov containing the activation code and a link to reset your password. The subject line will contain “North Carolina AccessDEQ – Password Reset Requested”.
If you don’t see an email in your inbox after a few minutes, make sure you check your spam box before trying again
In the body of the email, you will see an activation code and a link embedded in the “click here” text. Click that link.
When the “Reset Password” page loads, enter your activation code listed in the email. The screen will refresh and give you a password reset screen. Enter your new password into the password field and then also into the “Confirm New Password" field. When done, click on the “Submit” button.
You can now log into the system using your new password

If you forgot your password to the AccessDEQ portal, don’t worry, you can easily reset it.
To reset, go to the AccessDEQ portal, located at https://portal.deq.nc.gov, and click on the “Forgotten Password” link located just above the “Log-in” button
Enter the email address you used to register with the portal
Click on the “Send” button
If the email you entered exists in the system, an email will be sent to it that will include an activation code and a password reset link.
Check your inbox for an email sent from the address DoNotReply-DEQPermits@deq.nc.gov containing the activation code and a link to reset your password. The subject line will contain “North Carolina AccessDEQ – Password Reset Requested”.
If you don’t see an email in your inbox after a few minutes, make sure you check your spam box before trying again
In the body of the email, you will see an activation code and a link embedded in the “click here” text. Click that link.
When the “Reset Password” page loads, enter your activation code listed in the email. The screen will refresh and give you a password reset screen. Enter your new password into the password field and then also into the “Confirm New Password" field. When done, click on the “Submit” button.
You can now log into the system using your new password