What can we help you with?

How to Navigate the Portal
These guides include detailed steps and screenshots walking users through common issues related to account registration, password management, identity proofing, security questions, and the permit application process.

Program User Guides (PDFs)
Here you can find detailed step-by-step application guides specific to permits and other programs.

Frequently Asked Questions (FAQs)
Just have a simple question or need a quick explanation? Our FAQs address the most commonly asked questions our users have!

Troubleshooting & Tips
Many issues using the Portal can be fixed by the user without waiting for a response from the support team. Check out these common problems to see if a quick and simple fix is availble for your issue.